Nippon Auto Specialists
Privacy Policy
How we collect, use, and protect your information when you visit our website, contact us, or book service.
Overview
This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website and related communications. This page is provided for general informational purposes and does not constitute legal advice.
Information we handle
What we collect & why
We collect information to schedule service, respond to requests, improve our website, and keep our customers informed.
Information you provide
When you fill out forms, request a quote, or book an appointment, you may provide details such as your name, email, phone number, vehicle information (make/model/year/VIN), preferred appointment times, and notes about your concern.
Automatically collected data
Like most websites, we may collect technical data such as IP address, browser type, device identifiers, pages viewed, and approximate location. This helps us maintain security and understand how the site is used.
Cookies & similar technologies
We may use cookies to remember preferences, measure site performance, and support basic functionality. You can control cookies through your browser settings; disabling cookies may affect site features.
How we use your information
We use information to schedule and manage appointments, communicate about service, provide customer support, send confirmations/reminders, and improve our services and website experience.
Your choices
Sharing, retention & your rights
We only share information when needed to operate our business, comply with law, or protect our customers and systems.
Sharing with service providers
We may share limited information with trusted providers that help us run our website, communications, analytics, or appointment workflows. They are expected to protect your information and use it only for providing services to us.
Retention & access
We keep information only as long as necessary for the purposes described above, including recordkeeping and legal obligations. You may request access, correction, or deletion of certain information by contacting us.